FREQUENTLY ASKED QUESTIONS
What kind of illustrations can Elvira Clement make?

Elvira Clement specializes in making animal portraits and floral illustrations.

You can also hire Elvira Clement to create logos, house styles, business cards, flyers and much more.

Contact Elvira via info@elviraclement.com to see the options and your wish to discuss.

On which formats can I order an illustration as a poster?

Existing illustrations can be ordered as a poster.

The formats are as follows:

- A0 - 84.0 CM X 118.19 CM

- A1 - 59.4 CM X 84.0 CM

- A2 - 42.0 CM X 59.4 CM

-A3 - 29.7 CM X 42.0 CM

The total price depend on of the format and the amount of ordered posters.

The posters are sent in a shipping tube, for sending via a shipping tube, the rate of parcel post applies.

For shipping, we make use of POSTNL services, whereby the shipping costs include € 6.50 will apply in the Netherlands.

Contact us for delivering outside of the Netherlands.

Which files do I receive when my animal portrait is ready?

When your pet portrait is finished, we will send it to you via e-mail. If you agree, you will receive the original files via e-mail.

The files are:

- a PNG file.

- a JPG file.

- a PhotoShop (PSD) or Illustrator (AI) file.

- a PDF file of the illustration on 600DPI, so that it is suitable for printing.

The files are zipped with Winrar and sent via WeTransfer. WeTransfer is an upload and download service where large files can be sent.

All files are stored on WeTransfer for up to 7 days and can no longer be downloaded afterwards.

If your WeTransfer link has expired, send a message to info@elviraclement.com and the files will be resent.

How do I order an animal portrait?

You can order an animal portrait by going to Order your own animal portrait page. On this page you will find an order form. When you have entered this, you will be contacted as soon as possible by e-mail or telephone to discuss your wishes. When your wishes are clear, we will start immediately to make the illustration for you.